You can personalize each side of our Embroidered Keyrings with either the same or different designs, as they come in both single-sided and double-sided options. For optimal results, we recommend choosing basic shapes when customizing your keyring.
Minimum Order Quantity: 25 pcs.
Delivery: 07 – 10 days.
What is the minimum order quantity?
Our minimum order quantity is 25 pcs.
P.S: When you order large quantities the price per piece is cheaper. A lot of our customers order in bulk and use the extras on additional garments or products like gym bags, beanies, hats, towels etc.
Can I order more than one piece of artwork to make up the 25 badges?
The minimum order quantity is 25 pcs. If you want to order 2 or more designs you will need to order a minimum of 25 pcs for each design. This includes any design changes, colours, borders, base or size.
Can I amend my order at any time?
At Embroidery Badge UK we give you complete control over your order. You can make amendments to your order prior to the digital mockup approval. Post this stage if you want to still make amendments you will incur a charge for the same.
Can I cancel at any time?
You can cancel your order without a charge at the digital mockup stage. Once you have approved this stage you will be asked to make a non-refundable payment of £42 for a physical/production sample. Once you have approved the physical sample/production scan and you wish to cancel the order you will be liable for all costs incurred (such as the setup charge of £42, postage if applicable and the final invoice charge).
Can I add any artwork?
You can upload any artwork you would like for us to produce. Kindly upload a high-resolution image such as a jpeg or png file. You can also upload ai, pdf files.
Once we receive your artwork we will send you a high-resolution digital mockup for your approval.
Can I repeat orders?
You can place repeat orders from our system directly as your previous orders will be stored under your account with us.
What size can I choose?
An embroidery badge can go up to 300 mm, the minimum is 20 mm. Please be aware that lettering has to be 4.5/5 mm high to remain visible.
What colours can I choose?
Kindly refer to our Fabric Shade Charts.
P.S: A less expensive option would be to choose a twill or felt colour from the fabric shade charts when you select a solid background colour rather than 100% embroidery.
Kindly refer to the embroidery thread chart to state your preferred colours.
Kindly refer to the merrow border thread chart if you choose this type of border.
Kindly share thread colour references if you have them readily available with you, as this will help us match the colour to your badges more accurately and speed up the process.
Can I see a photograph of the finished badge before I confirm an order?
When you place an order, we have a 2 stage approval process.
If you’d like us to match your badge to an existing badge, please provide all the details (badge type/amount/size/border/backgrounds/backings/colours) and for greater accuracy, please ensure the badge picture is clear and taken from an aerial angle. Otherwise, please provide a high-resolution file with any new badge designs for us to accurately copy. If you have any Pantone references that is always a bonus! In the first Digital Mockup step we create a photograph of a computer-generated mockup, the idea is to ensure that elements in the artwork are present and this will require your first approval (please note any changes in this stage are free). Once you first approve, this will trigger the production/physical approval step and we create a photograph of your actual stitched out badge. Once you second approve, this will trigger production or you can request up to 4 sample badges to be sent to you (please note any changes at this stage will be chargeable).
Can I get a sample of my badge before I fully order?
99% of our customers are happy to digital and production approve from a photograph of their badge. If you want to order a sample badge before a full order then the cost is as follows:- £30 + VAT + tracked and signed postage from Brentwood UK to your destination. Please note that an actual physical sample request adds up to 9 days to your final delivery.
What is Digital Mock-up approval?
When you place an order, we have a 2 stage approval process. In the digital mock-up approval step we create a computer-generated mockup, the idea is to ensure that elements in the artwork are present and this will require your first approval. Please ensure that each element of your bespoke badge is correct, if not amend it. Amendments at this stage are free and the process will revert back to an amended computer-generated mockup. Please be aware each amendment can cause a delay. Once you first approve, this will trigger the production/physical sample approval step.
What is production/physical sample approval?
Once you first approve, this will trigger the second approval step and we create a photograph of your actual stitched out badge. Any amendments at this stage will be chargeable and the process will revert back to an amended computer-generated digital mockup, which will require your first approval, followed by a second approval. Please be aware that an amendment at this stage will cause a delay. Once you second approve, this will trigger production or you can request up to four sample badges.
How can I contact you for help?
Use our LiveChat (open from 9 am-9 pm) Greenwich Mean Time. If we do not answer please leave a message. Or email firstname.lastname@example.org. Or call on 0800 368 7414.
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