What is the minimum order?

The minimum order is from 25 upwards per badge, depending on the type of badge you choose, however; you can place a larger order and take advantage of the higher volume discounts. 

What type of badge would you recommend for swimming badges?

 Many swimming badges are simple in design, with the same logo but different coloured wording and figures. Sublimation, Woven, embroidery, and embroidery with a twill background are popular. Merrow borders are favoured for hand-sewn badges. PVC and TPU badges can be used if more significant quantities are required.

Swimming badges are best attached by hand sewing on, heat-seal backing is not recommended as an attachment under swimming conditions.

What is the difference between these badges?

We have made simple videos showing the different types of badges.
Watch our videos here

Can we match an existing badge or direct embroidery design?

Yes! All you have to do is let us know the specifications and the thread colours by stating the Pantone references or using our high-resolution shade cards. Alternatively, post the existing badge to us, and we’ll match the colours as closely as possible for you.

How soon can I expect my order?

So, printed and embroidered badges can be shipped within 7-10 days

 Please allow 2-3 weeks for woven badges. Specialists’ badges will vary.

Can I see a photograph of the finished badge before I confirm an order?

So, when you place an order, we have a 2 stage approval process.  In the first Digital Mockup step, we create a photograph of a computer-generated mockup,  the idea is to ensure that elements in the artwork are present, and this will require your first approval (please note any changes in this stage are free). Once you first approve, this will trigger the production/physical approval step, and we will create a photograph of your actual stitched-out badge. Once you second approve, this will trigger production, or you can request up to 4 sample badges to be sent to you (please note any changes at this stage will be chargeable).

Can I get a sample of my badge before I order the entire quantity?

99% of our customers are happy with digital and production approval from a photograph of their badge. If you want to order a sample badge before a total order, the cost is as follows:- £30 + VAT + tracked and signed postage from Brentwood, UK, to your destination. Please note that an actual physical sample request adds up to  9 days to your final delivery.

What is Digital Mock-up approval?

When you place an order, we have a 2 stage approval process. In the digital mock-up approval step, we create a photograph of a computer-generated mockup; the idea is to ensure that elements in the artwork are present, which will require your first approval. Please ensure that each element of your bespoke badge is correct; if not, amend it. Amendments at this stage are free, and the process will revert to an amended computer-generated mockup. Please be aware each amendment can cause a delay. Once you approve, this will trigger the production/physical sample approval step.

What is production/physical sample approval?

Once you first approve, this will trigger the second approval step, and we will create a photograph of your actual stitched-out badge. Any amendments at this stage will be chargeable. The process will revert to an amended computer-generated digital mockup, which will require your first approval, followed by a second approval. Please be aware that an amendment at this stage will cause a delay. Once you second approve, this will trigger production, or you can request up to four sample badges.

What file types and formats are accepted?

A high-resolution file of an aerial image of your badge design is required; ideally, jpeg, png, or pdf. So, please let us know if you have any other files.