Frequently Asked Questions About Custom Woven Keychains
Looking for the perfect custom woven keychains to meet your needs? We’ve put together a list of frequently asked questions to help you make an informed decision and feel confident in your purchase.
What is the minimum order quantity for woven keychains?
Our minimum order quantity is 100 pieces. Ordering in larger quantities reduces the price per piece, allowing customers to use extras as promotional keychains, giveaways, or tags for additional items.
Can I include multiple designs in my order of 100 woven keyrings?
Yes, you can order two or more designs, but each design must have a minimum of 100 pieces per colourway. This includes any variations in design, colours, borders, base, or size.
When can I make changes to my promotional keychain order?
You can amend your order before approving the digital mockup. After this stage, amendments may incur a charge. Once the order enters production, no changes can be made.
Can I cancel my woven keychain order at any time?
You can cancel your order without a charge at the digital mockup stage only. Upon approval of the digital mockup, you’ll be asked to make a non-refundable payment for a physical/production sample. If you approve the physical sample and then decide to cancel, you’ll be responsible for all incurred costs.
Can I add any artwork to my custom keychains?
Yes, simply upload a high-resolution image (e.g., jpeg, png, ai, or pdf file) of the artwork you’d like us to create. We’ll send a high-resolution digital mockup for your approval.
Can I reorder custom woven keyrings?
Yes, you can place repeat orders directly through our system, as your previous orders are stored under your account.
What size options are available for woven keychains?
Choose any size between 20mm and 120mm. Ensure that lettering is at least 1mm high for visibility.
What colour options do you offer for promotional woven keyrings?
We can closely match Pantone shades with up to 90% accuracy for our custom-woven keyrings. Additionally, you can consult our woven thread chart and choose your preferred colours to ensure the perfect match for your promotional keyring designs.
Will I see a photo of the finished keyring before confirming my order?
Yes, our 2-stage approval process includes a photo of the final produced product for your review.
Can you replicate a woven keychain I ordered from another supplier?
Yes, provide details such as size and colours, as well as a clear, aerial-angle photo of the existing keychain or a high-resolution file of new badge designs. Pantone references are a bonus. After creating a computer-generated digital mockup and receiving your approval, we’ll proceed with the production/physical sample approval process.
Can I receive a sample keyring before placing a full order?
While 99% of customers are satisfied with digital and production approval via photos, you can request a physical sample at a cost of £35 + VAT + tracked and signed postage. Note that requesting a physical sample adds up to 9 days to the final delivery. If you proceed with the full order, the £35 + VAT (if applicable) will be deducted from the final order.