At embroiderybadge.uk, we provide an effortless ordering process for custom woven labels. We understand your need for quality labels and exceptional customer support. Our dedicated team is readily available to assist you via phone or email.
To begin, simply click on the “Get a Quick Quote” button on the Custom Woven Labels page. Our user-friendly online order management system allows you to choose your desired label design and follow the steps to place your order quickly and efficiently. We have a two-step approval process in place to ensure your satisfaction, offering free quotes and mockups to guarantee the final product meets your expectations.
With our fast turnaround times, we can cater to your urgent requests for woven labels. We also provide special discounts for bulk orders, ensuring you receive the best value for your investment.
Thank you for choosing embroiderybadge.uk for your custom woven label needs. We take pride in supporting your branding efforts with our high-quality labels.
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What is the minimum order quantity?
Our minimum order quantity is 100 labels, although the prices do drastically decrease as you order more. A lot of our customers order a higher quantity and then use the spare ones as a backup to use on additional garments or products like bags, towels etc.
Can I order more than one logo to make up the 200 labels?
The minimum order quantity is 100 pcs PER design so if you want to order 2 designs you need to make sure that they are a minimum of 100 pcs each design. This includes and design changes, colours, borders, base or size.
Can I amend it at any time?
Yes. At Embroidery Badge we give you complete control over amendments up until the digital mockup approval to avoid surprises. You can, however, amend after this stage, although a charge may occur.
Can I cancel at any time?
You can, cancel without charge, at the digital mockup stage. Once you have approved this stage and paid the setup charge of £35 + vat for a physical/production sample, if you cancel, and the setup charge of £35 + vat is non-refundable. Once you have approved the physical/production sample stage and payment is made in full, the £35 + vat is setup charge is adjusted in the final invoice. There can be no cancellation after the final approval as the production is already started.
Can I add any artwork?
Virtually yes! We will send you a high-resolution digital mockup for approval, and our experienced customer service, along with our digitising team will work with you to achieve your desired result
Can I repeat orders?
Yes! Information will be stored on your online account.
What size can I choose?
A woven label can go up to 100 mm; the minimum is 20 mm. Please be aware that lettering has to be 2 mm high to remain visible.
What colours can I choose?
Please refer to the woven thread chart to state your preferred colours.
If you have thread colour references already, please always state these, as this will help us to colour-match your badges more accurately.
Can I see a photograph of the finished badge before I confirm an order?
When you place an order, we have a 2 stage approval process.
If you’d like us to match your badge to an existing badge, please provide all the details (badge type/amount/size/border/backgrounds/backings/colours), and for greater accuracy, please ensure the badge picture is clear and taken from an aerial angle. Otherwise, please provide a high-resolution file with any new badge designs for us to accurately copy if you have any Pantone references, that are always a bonus! In the first Digital Mockup step, we create a photograph of a computer-generated mockup, the idea is to ensure that elements in the artwork are present and this will require your first approval (please note any changes in this stage are free). Once you first approve, this will trigger the production/physical approval step, and we create a photograph of your actual stitched-out badge. Once you second approve, this will trigger production, or you can request up to 4 sample badges to be sent to you (please note any changes at this stage will be chargeable).
Can I get a sample of my badge before I fully order?
99% of our customers are happy to digital and production approval from a photograph of their badge. If you want to order a sample badge before a full order then the cost is as follows:- £30 + VAT + tracked and signed postage from Brentwood, UK to your destination. Please note that a physical sample request adds up to 9 days to your final delivery.
What is Digital Mock-up approval?
When you place an order, we have a 2 stage approval process. In the digital mock-up approval step we create a photograph of a computer generated mockup, the idea is to ensure that elements in the artwork are present and this will require your first approval. Please ensure that each element of your bespoke badge is correct; if not, amend it. Amendments at this stage are free, and the process will revert to an amended computer-generated mockup. Please be aware each amendment can cause a delay. Once you approve, this will trigger the production/physical sample approval step.
What is production/physical sample approval?
Once you first approve, this will trigger the second approval step, and we create a photograph of your actual stitched-out badge. Any amendments at this stage will be chargeable, and the process will revert to an amended computer-generated digital mockup, which will require your first approval, followed by a second approval. Please be aware that an amendment at this stage will cause a delay. Once you second approve, this will trigger production, or you can request up to four sample badges.
How can I contact you for help?
Use our LiveChat (open from 9am-9pm) Greenwich Mean Time. If we do not answer please leave a message. Or email sales@embroiderybadge.uk. Or call on 0800 368 7414.
